Customer satisfaction is our highest priority. If you have any problems with your purchase, please contact us at firstname.lastname@example.org
If for any reason you are not satisfied with your purchase, you may return the items for exchange or store credit only. Exchanges have to be made within 7 days of receipt of purchased items. Items will not be accepted for return or exchange after 15 days of delivery.
Please note that original shipping charges are non-refundable. Send an exchange request to email@example.com including your order number. If exchange is authorized, we will email you a pre-paid return shipping label, the first one is on us! Items must be received within 14 days of exchange request. Any subsequent shipping charges regarding the same order will apply and will be at your expense.
We accept items in their original condition, meaning: unworn, unwashed, unaltered, undamaged and with tags attached. Please allow at least 15 business days from the time you mail your order for your exchange to be processed. We will notify you via email once your exchange has been processed.
Sale and Discount Codes
Sale items are Final Sale. These are not eligible for exchange or return.
Items bough with a discount code may be returned or exchanged, however, discount codes are not transferable to future purchases.